Easily access shipment and appointment details in myQ, including dock positions, driver contact information, and available actions for open or assigned docks, all updated in real time.

Appointment Settings in myQ lets you customize scheduling rules and optimize shipping and receiving activities for your facility.

Learn what each status means during an appointment, from Scheduled to Checked Out for trailers, and from Started to Timed Out for driver check-ins. This guide explains how updates occur and what each status represents.

The Journals tab lets you review user changes and access commands in myQ. Learn how to set date ranges, view detailed actions, adjust entries per page, and move between pages easily.

Learn how to manage SMS conversations with drivers in myQ. You can pause automated messages or end the chat to close the check-in session.

Use the App Access Management tab in the People module to view available licenses, track invitations, revoke access, and invite new users. Quickly search profiles and assign licenses.

If you are struggling with multiple trailer sessions for a single truck, the “Keep Session Active Time Limit” setting helps prevent dock assignment conflicts caused by trailer readjustments. Learn how this feature keeps sessions active during temporary truck movements.

Discover how myQ Dock Management takes logistics management to the next level with advanced tools for scheduling, dock control, and real-time visibility. This video introduces key features that help streamline operations, improve efficiency, and customize workflows for your facility.

Welcome to myQ Enterprise, a powerful inbound/outbound logistics management solution that combines hardware and software to optimize dock and yard operations. This guide introduces key features, training resources, and tools to help you set up schedules, assign roles, add users, and configure zones for maximum efficiency.

Learn how to set up zones to assign devices and groups, customize access, and keep your operations organized.

Easily manage users in myQ Enterprise with the People tab. This guide walks you through adding new users to ensure smooth operations at your facility.

Learn the basics of navigating myQ Enterprise. The platform is managed through the blue sidebar, where users access only the tabs, they have permission to view or edit.