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How-To Edit a Group
Editing groups in myQ is simple and ensures users have the correct access permissions. This guide explains how to open an existing group, update its name, status, members, and zones, or delete it if needed.
Nov 25, 20251 min read


How-To Change the Date or Time on iDock Controller
This guide walks you through accessing the Settings menu, adjusting date and time, and confirming changes.
Nov 23, 20251 min read


Reports | Basics
The Reports section in myQ gives you access to historical data and performance metrics for your facility. This guide explains how to navigate reports, apply filters, drill through data for deeper insights, and export information for custom analysis, helping you identify trends.
Nov 23, 20253 min read


About Roles Settings
Roles in myQ determine what features and permissions each user can access. This guide explains the five default roles, Facility Owner, Facility Manager, Dealer Owner, Dealer Manager, and Dealer Tech, and how to edit role permissions to control access and maintain security.
Nov 22, 20252 min read


Features on the Daily Schedule
A guide on how to navigate the myQ Enterprise Dashboard’s Daily Schedule.
Nov 22, 20252 min read


How-To Dashboard Driver Chat Mgmt
A guide on how to navigate the myQ Enterprise Dashboard’s Daily Schedule and the Driver Chat. This will detail how to manage Driver chats and active chat sessions.
Nov 22, 20251 min read


How-To Manage Existing Users and Assign Credentials
This article is about Credentials, which are used to grant access at the designated location based on the group’s permissions.
Nov 21, 20253 min read


Shipment Notifications
Shipment notifications provide real time updates on appointments from creation to check in and everything between check out. These notifications can be set based on specific details on the appointments.
Nov 21, 20252 min read


Facility Notifications
A guide on how-to navigate the myQ Enterprise Notifications Tab.
Nov 21, 20253 min read


Notifications Overview
A guide on how-to navigate the myQ Enterprise Notifications Tab.
Nov 21, 20252 min read


Access Notifications
Access notifications provide visibility into activity at the gate and issues that may be caused by users or the access units (gate operator or kiosk).
Nov 21, 20252 min read


How-To Dock Mgmt
A guide on how-to navigate the myQ Enterprise Dock Mgmt tab. From this section you can tune your average dock sessions and event alerts.
Nov 21, 20251 min read
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