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Download the file or view below the TSG Installation Guide for iDock Gateways and iDock Alerts

Download the file or view below the iDock Controller Manual & myQ Guide.

How to replace an iDock Controller.

Download the file or view below the UPS myQ Troubleshooting Guide - Replacing Gateways.

UPS TSG to troubleshoot and determine the root cause in one of the following three areas:

UPS TSG conducts initial troubleshooting steps and attempts to resolve the issue.

Always read and understand the Owner’s/User’s Manual and become thoroughly familiar with the equipment and its controls before installing or operating equipment.