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Gate & Check-In


About Trailer and Driver Check-ins Status
Learn what each status means during an appointment, from Scheduled to Checked Out for trailers, and from Started to Timed Out for driver check-ins. This guide explains how updates occur and what each status represents.
Dec 8, 20251 min read


How-To Dashboard Driver Chat Mgmt
A guide on how to navigate the myQ Enterprise Dashboard’s Daily Schedule and the Driver Chat. This will detail how to manage Driver chats and active chat sessions.
Nov 22, 20251 min read


How-To Manage Existing Users and Assign Credentials
This article is about Credentials, which are used to grant access at the designated location based on the group’s permissions.
Nov 21, 20253 min read


Control Gate Access with Access Schedules
Access Schedules let you control when gates open and who can enter during specific times. This guide explains how to create and edit schedules, apply them to groups or gates, and set exceptions for holidays or events, ensuring secure and flexible access management.
Nov 14, 20252 min read


Accessing the Driver SMS Chat
Stay connected with drivers using the SMS chat feature in myQ Enterprise. This guide shows you how to locate the driver’s appointment, open the chat, and send messages directly. This ensures clear communication and an efficient check-in process.
Nov 7, 20251 min read


Manually Checking a Driver Out
This guide walks you through the steps to check out an appointment, ensuring accurate records and smooth workflow.
Nov 5, 20251 min read


Manually Checking a Driver In
This guide walks you through checking in an appointment.
Nov 5, 20251 min read
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