To Check In with a myQ DockPass Number: If you have a DockPass number, select myQ DockPass on the left-hand side of the kiosk screen Verify your appointment details are accurate Select Open Gate You may now proceed to assigned Dock position To Check In Manually on Kiosk: Select Manual Check-In on the right-hand side of the kiosk screen Enter your phone number Enter your name Enter the last 5 of your shipment ID Enter additional information required Verify your appointment det

Learn what each status means during an appointment, from Scheduled to Checked Out for trailers, and from Started to Timed Out for driver check-ins. This guide explains how updates occur and what each status represents.

A guide on how to navigate the myQ Enterprise Dashboard’s Daily Schedule and the Driver Chat. This will detail how to manage Driver chats and active chat sessions.  

This article is about Credentials, which are used to grant access at the designated location based on the group’s permissions.