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Kiosk Instructions

  • Mar 25
  • 1 min read

Updated: Mar 26


To Check In with a myQ DockPass Number:


  1. If you have a DockPass number, select myQ DockPass on the left-hand side of the kiosk screen

  2. Verify your appointment details are accurate

  3. Select Open Gate

  4. You may now proceed to assigned Dock position

To Check In Manually on Kiosk:


  1. Select Manual Check-In on the right-hand side of the kiosk screen

  2. Enter your phone number

  3. Enter your name

  4. Enter the last 5 of your shipment ID

  5. Enter additional information required

  6. Verify your appointment details are accurate

  7. Select Open Gate

  8. You may now proceed to assigned Dock position

If you need assistance, please contact the receiving office.



To Check Out with a myQ DockPass Number:


  1. Ensure you have pulled away from the dock and are parked in a yard space.

  2. If you have a myQ DockPass number, select myQ DockPass on the left side of the kiosk screen

  3. Verify your appointment details are accurate

  4. Confirm the trailer you’re leaving with

  5. If the trailer you’re leaving with is different than the kiosk shows, follow the prompts to select the proper trailer

  6. Enter additional information required

  7. Select Open Gate

  8. You may now exit the facility. Drive safely.

To Check Out Manually on Kiosk:


  1. Select Manual Check-Out on the right-hand side of the kiosk screen

  2. Enter your phone number

  3. Verify your appointment details are accurate

  4. Confirm the trailer you’re leaving with

  5. If the trailer you’re leaving with is different than the kiosk shows, follow the prompts to select the proper trailer

  6. Enter additional information required

  7. Select Open Gate 8. You may now exit the facility. Drive safely.

If you need assistance, please contact the receiving office.



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