How-To Take Actions on a Dock in Use

Managing active dock sessions is critical for keeping operations running smoothly and avoiding delays. myQ gives you the tools to handle unexpected changes and maintain accurate shipment data.

1. On the Dashboard module and Dock Positions tab click on your desired dock

2. Click on your desired action. Read below for an explanation of each action.

• Block Dock on an active session should not be needed. If the position is not functional, any assignments should first be reassigned using the Actions button

• Reassign Trailer to a new position will move the appointment and all related information about the shipment.

• End Session is a way to manually close out a dock session associated with an appointment. This should not be used to end an appointment when the driver is still at the door. Dock sessions will end automatically when a trailer departs the dock

• Edit Assignment will allow updates to the shipment information and trailer numbers. If a new assignment is needed, use reassign to send the existing shipment to a new door or use end session to start a new one with the new assignment